Knowledge Management Practices in New Public Universities in Saudi Arabia

Abstract

Knowledge management (KM) is the creation, sharing, and application of information. KM is a leading strategy among business organisations that is relativity new to the educational fields, including higher education. We argue that KM assists new public universities in reforming their leadership and pedagogical activities and overcoming social economic challenges. This study explores KM in a 10-year-old public university in Saudi Arabia by analysing 212 survey responses to assess the university’s readiness for KM, including acquiring a skilled workforce, strengthening the organisational structure and culture, and providing technological support. The responses indicated significant relationships between KM practices and all three-readiness areas, as well as between KM and education and gender. The findings suggest that successful implementation of KM requires support in many areas.